A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants.
We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases.
We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful.
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Customer ServiceFollow CETA Support
Other Useful Business Software
Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports.
Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed.
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